cg999 is more than Pakistan's favourite gaming arena — we're a platform that genuinely cares about your wellbeing. Whether you're enjoying PSL cricket markets from Karachi or spinning slots in Lahore, we give you the tools, the information, and the support to keep gaming enjoyable, controlled, and safe.
No exceptions, no workarounds — cg999 enforces minimum age requirements at every step
Every new cg999 account must pass our Know Your Customer process. We verify your CNIC or passport to confirm that you are genuinely 21 years or older before any gaming activity is permitted.
If you share a device with younger family members in your home in Karachi, Lahore, or elsewhere, we strongly recommend using parental control software to prevent minors from accessing online gaming sites.
Spotted a minor attempting to use cg999? Report it to our 24/7 support team immediately. We take underage gambling extremely seriously and will act swiftly to block access and protect that individual.
cg999 puts powerful, free tools in your hands — so you stay in control of your gaming experience at all times
Set a maximum PKR deposit amount on a daily, weekly, or monthly basis. Once your chosen limit is reached, cg999 will automatically prevent any further deposits for that period — giving you a firm financial ceiling that you define yourself.
Define the maximum amount in PKR you're comfortable losing over a set period. When your net losses hit that threshold, your account is automatically restricted for the remainder of the time window — no manual intervention required.
Tell cg999 how long you want to play in a single sitting. We'll send you a reminder when you approach your limit, and automatically log you out when you hit it — so a quick game doesn't turn into an unplanned all-nighter.
Need a short break? Activate a cool-off period of 24 hours, 7 days, or 30 days. During this time, your account is suspended from gaming activity. You can still access your balance history and contact support, but you cannot place bets or play games.
Enable periodic pop-up reminders that show you exactly how long you've been playing and how much you've spent or won during the current session. These on-screen nudges help you stay aware and make conscious decisions about continuing.
Review a full log of your deposits, withdrawals, wins, losses, and session durations at any time from your cg999 account dashboard. Transparency in your own gaming history is a key part of staying in control.
cg999 offers free, immediate self-exclusion options — no hoops, no waiting, no judgement
Self-exclusion is a voluntary tool that allows you to block yourself from the cg999 platform for a defined period of time — or permanently. Once activated, self-exclusion cannot be reversed before the chosen period ends. This is intentional: it is designed to be a firm commitment, not a speed bump.
Block your cg999 account for a period of 1, 3, or 6 months. Suitable if you feel your gaming has become a bit too frequent and you want a meaningful break without closing your account permanently.
Take a longer step back from gaming. A 6 to 12-month exclusion gives you substantial time away from the platform to reassess your relationship with gambling and focus on other aspects of life.
If you feel your gaming has been causing serious problems in your personal finances, relationships, or mental health, a multi-year exclusion may be the right choice. Your account will be fully locked for the chosen duration.
Choose to permanently close and exclude your cg999 account with no option to reopen. This is the most serious level of self-exclusion and is recommended for players who have identified a gambling problem and wish to stop entirely.
To activate self-exclusion, contact our support team at [email protected] with the subject line "Self-Exclusion Request". Include your registered account email and your preferred exclusion period. Our team will process your request and confirm account suspension within 24 hours.
cg999 believes that responsible gaming starts with responsible spending. Our financial controls let you define exactly how much PKR you want to put into your gaming account — and we'll make sure you stay within that boundary, automatically.
Whether you're a casual cricket bettor in Islamabad placing small wagers on PSL matches, or a dedicated slot player in Faisalabad with a monthly entertainment budget, our limit tools adapt to your lifestyle. You set the rules — cg999 enforces them.
Increasing a limit requires a mandatory 48-hour cooling period before taking effect. Decreasing a limit, on the other hand, takes effect immediately — because protecting you is always the priority.
Cap your total PKR deposits within any 24-hour rolling window
Set a 7-day ceiling on how much you add to your cg999 balance
Define your full-month gaming budget and stick to it with ease
Automatically pause your account if net losses exceed your defined PKR threshold
Get automatic alerts and logouts after your chosen play session time
Cap the maximum PKR stake you can place on a single bet or spin
Recognising problematic behaviour early is the first step toward getting the right support
Placing bigger bets to recover money you've already lost in previous sessions.
Keeping your gaming secret from family members or lying about time spent gambling.
Regularly depositing more PKR than you can comfortably afford to lose.
Feeling restless, anxious, or irritable when you're unable to access gaming platforms.
Regularly playing for far longer than intended without realising how much time has passed.
Spending large portions of your day thinking about gaming, planning your next session, or reliving past wins.
Taking loans, borrowing from friends or family, or using credit cards to fund gaming deposits.
Missing work, family commitments, or social obligations because of gaming sessions.
Problem gambling is a recognised condition that can affect anyone — from a casual cricket bettor to a regular slot player. The stigma around it is changing, and getting help is a sign of strength, not weakness. Contact cg999 support at [email protected] and we will assist you in activating the right protective tools for your situation. You can also reach out to international responsible gaming organisations for confidential guidance and counselling resources.
An honest self-check is the most powerful responsible gaming tool of all
Answer honestly. If you find yourself saying "yes" to three or more of these, we strongly encourage you to activate a limit or speak to our support team.
If any of your answers concern you, the next step is easy — contact cg999 support at [email protected] and ask to activate responsible gaming tools. You can also self-exclude directly. Taking action today is what responsible gaming looks like in practice.
Six core pledges that define how cg999 protects every player across Pakistan
No account goes live without age and identity verification. Our KYC process ensures every cg999 player is a real adult — protecting the platform and protecting you.
Every responsible gaming feature — deposit limits, session timers, self-exclusion, cool-off periods — is completely free to use and accessible from your account dashboard at any time.
Our support team is available around the clock to assist players in Karachi, Lahore, Islamabad, Faisalabad, and across Pakistan with responsible gaming requests, account queries, and exclusion activations.
cg999 regularly displays responsible gaming messages, session reminders, and age-restriction notices across the platform — because awareness is prevention.
cg999 holds an international gaming licence that requires strict adherence to responsible gaming standards, player protection frameworks, and regular compliance audits.
When a player requests self-exclusion, we action it without delay. We also do our best to prevent excluded players from receiving promotional materials during their exclusion period.
Set up your responsible gaming limits before you play. It takes two minutes and makes all the difference. Join thousands of Pakistani players who enjoy cg999 safely every day.